Surface Care SMS Terms & Conditions

Welcome to Surface Care's SMS communication service! By opting into our SMS program, you're signing up to receive timely and valuable information directly to your mobile device. Our messages are designed to keep you informed and enhance your experience with our Natural Stone Protection Solutions.

Program Description

Upon joining our SMS program, you can expect to receive:

Appointment Reminder & Confirmation Texts: We'll send you reminders about your upcoming appointments and confirmations once you've booked a service with us. This ensures that you're always up-to-date with your scheduled stone care and restoration services.

Seasonal Offers: Exclusive deals and offers tailored for different times of the year, giving you the best value for our services.

Service Communication: Updates and important information regarding our stone care and restoration services, ensuring you're always in the loop.

Opting Out

You have the freedom to cancel the SMS service at any time. To opt-out, simply text "END" to the provided shortcode. Upon receipt of your request, we'll send a confirmation SMS confirming that you will no longer receive messages from us. If you decide to rejoin our program in the future, sign up as you did the first time, and we will gladly start sending SMS messages to you again.

Assistance

For any issues encountered while using our messaging program, you can reply with "HELP" for support, or directly contact our customer service at info@surfacecare.ca for further assistance.

Carrier Responsibility

Please note that mobile carriers are not responsible for delayed or undelivered messages.

Charges

Message and data rates may apply for any messages sent to you from us and to you from us. The frequency of messages varies according to your interactions and the services you subscribe to. For more details on your text plan or data plan, please get in touch with your wireless provider.

Privacy

Your privacy is paramount to us. For inquiries regarding how we handle your personal information, please visit our privacy policy at surfacecare.ca/privacy-policy.

By participating in Surface Care's SMS program, you are agreeing to these terms and conditions. We look forward to providing you with valuable information and offers that enhance your experience with our stone care and restoration services.