Surface Care Privacy Policy

Last Updated: 03/18/2024

Welcome to Surface Care! Your privacy is of paramount importance to us. This Privacy Policy outlines how we collect, use, protect, and share your personal information. It applies to all personal information collected through our website (surfacecare.ca), our mobile application, and any related services, sales, marketing, or events.

Information We Collect:

Personal Information: This includes information you provide us directly, such as your name, email address, phone number, and billing information when you sign up for our services, request customer support, or make a purchase.

Usage and Device Information: We automatically collect information on how you use our website and services, including your IP address, browser type, device type, and pages you visit. This information is gathered to improve our services and user experience.

Cookies and Tracking Technologies: Surface Care uses cookies and similar tracking technologies to track the activity on our service and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier.

How We Use Your Information:

- To provide and maintain our service, including monitoring the usage of our service.

- To manage your account and provide you with customer support.

- To perform market research, project planning, troubleshooting problems, and to detect and protect against error, fraud, or other criminal activity.

- To send you technical notices, updates, security alerts, and support and administrative messages.

- To communicate with you about products, services, offers, promotions, and provide news and information we think will be of interest to you.

Sharing Your Information:

Service Providers: We may share your information with third-party companies that perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.

Legal Requirements: Surface Care may disclose your Personal Data in the good faith belief that such action is necessary to comply with a legal obligation, protect and defend the rights or property of Surface Care, prevent or investigate possible wrongdoing in connection with the service, protect the personal safety of users of the service or the public, and protect against legal liability.

Business Transfers: In the event of a merger, acquisition, bankruptcy, dissolution, reorganization, or similar transaction or proceeding, your personal information may be transferred to another entity.

Security of Your Personal Information

We are committed to protecting your personal information and implement appropriate technical and organizational measures to secure your data from unauthorized access, alteration, disclosure, or destruction.

Your Privacy Rights

Depending on your location, you may have rights under data protection laws to access, correct, delete, or restrict the use of your personal information. To exercise these rights, please contact us at info@surfacecare.ca.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective.

Contact Us

If you have any questions about this Privacy Policy, please contact us by email at info@surfacecare.ca.